Missing Item(S) From My Order?
We understand that receiving your order promptly and accurately is of utmost importance to you.
If you've discovered that an item is missing from your recent order, here are a few possible explanations:
Pre-Ordered Items: Your order may contain a pre-ordered item. In such instances, we may have shipped the available items while awaiting the restock of the pre-ordered item.
If you haven't received any email notifications about changes to your order but are still missing an item, please reach out to us immediately. To assist us in resolving the matter swiftly, kindly provide the following details:
Order Number
Description of Missing Item(s)
Any Evidence of Package Tampering, if applicable
Our dedicated customer service team is committed to investigating the issue thoroughly and resolving it for you as quickly as possible. You can contact them at customerservice@dsrcv.com
Comments
1 comment
I would email or reach them be social media.
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