Can I Return My Order That I Purchased In The Sale?

Absolutely, you can return items you've purchased on sale. Here's a quick guide to help you through the process:

1. Timeframe: All sale items should be returned within 30 days of purchase.

2. Refunds: A refund will be provided if your item(s) were purchased in the sale.

3. Condition of Item: Ensure your items are unworn, with all tags attached. If items come back smelling of aftershave/perfume, or in a condition unsuitable for resale, we may not be able to process the return.

4. Using Our Returns Portal: To ensure a swift and smooth return, please register your item through our portal. This helps us assist you faster.

5. Processing Time: Once we receive your return, we typically process it within 2 working days. During busy periods, allow us up to 4 working days.

6. Questions?: Should you have any queries or encounter any issues, our Customer Service team is here to help.
   Black Friday and Cyber Monday Returns: All orders placed from 10am GMT on Wednesday 22nd of November have an extended returns period until the 31st of January 2024.
   Please click on the link that will give you more information on the return of items bought in the Black Friday/CyberMonday sale - Black Friday FAQ's

START YOUR RETURN